Case Manager III - Dual Case Management (Dakota County)

People Incorporated Mental Health Services • Eagan, MN

1d • Hybrid

About The Position

People Incorporated Mental Health Services, Minnesota's largest nonprofit mental health provider with over 50 years of experience, is seeking a Case Manager III for its Dual Case Management team. This full-time, hybrid position, based in Dakota County, Minnesota, focuses on providing the highest level of case management and care coordination. Key responsibilities include developing, monitoring, evaluating, and advocating for client plans. The Case Manager III will also act as a program lead, provide training to other case management staff, and cultivate and maintain relationships with referral sources and community partners. The role involves managing a caseload of 10-12 clients and supporting team members in achieving program objectives.

Requirements

• Passing all background and requirements for facility and position
• The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding
• Must have a valid and current driver’s license and auto insurance
• Masters Degree, or Bachelors Degree in the behavioral sciences or related field (i.e. social work, psychology, or nursing from an accredited college or university), and 4,000 hours of supervised experience in the delivery of services to people with serious and persistent mental illness
• Minimum of two years prior work experience as a case manager or other direct service role in the human services field working with: Advanced cases (examples may include but are not limited to: working with clients on high commitments, high needs, significant county involvement, high profile and/or clients needing unique solutions); or Combination of advanced cases and dual case management
• In lieu of 2 years advanced or combined advanced/dual case management experience, 1 year of dual case management
• Employees entering and holding this position must be able to demonstrate mastery in the skills and required competencies

Nice To Haves

• Waiver and targeted case management experience with adults with severe persistent mental illness

Responsibilities

• Act as lead for the program
• Provide training to other case management staff
• Maintain referral source relationships
• Support other members of the team in achieving these objectives
• Manage and/or provide consultation on the most complex cases ensuring consistent practices and outcomes
• Partner with the program leadership on cultivating and maintain relationships with potential and current referral sources and community partners
• Provide advanced knowledge and guidance on assisting clients in the multiple phases of applying for and receiving services and benefits
• Assist program management on training case managers on policies, procedures and best practices, taking an active role in onboarding new case managers
• Perform assessments that lead to individual plan development that result in the client receiving access to necessary mental health and related services
• Facilitate the development and implementation of a goal plan that addresses the needs of the clients, and is based on their development/goal plan and is culturally appropriate
• Provide referrals to resources necessary to implement the agreed upon goal plan. This may include outreach and consultation with other partners and providers

Benefits

• Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs
• Hiring Bonus: $1,000 to external candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees