Case Manager II - Traugott Terrace

CCSWW•Seattle, WA

1d•$30 - $35•Onsite

About The Position

The Case Manager provides outreach, engagement, referral, and linkage services to Matt Talbot Center clients and Traugott Terrace residents. The position balances responsibilities across multiple funding contracts, each with program eligibility requirements and caseload tracking. The Case Manager carries a caseload and provides secondary support for people enrolled in long-term outpatient behavioral health treatment through Matt Talbot Center. Traugott Terrace is an alcohol- and drug-free, service-enriched housing community for low-income adults, with transitional and permanent housing. Its services include relapse-prevention case management for residents involved in recovery programs, with an emphasis on dignity and community. The role includes clinical assessment and intervention, intensive case management, housing coordination, crisis response, and group facilitation. The position is on-site in Seattle. Evening or weekend work and/or on-call availability may be required to meet program and client needs, particularly at partnered housing and shelter sites.

Requirements

Bachelor’s degree in social services or equivalent experience.
One year of direct services experience with vulnerable populations.
Current Washington State Agency Affiliated Counselor Registration, or ability to obtain it within 60 days of hire.
Basic knowledge of working with co-occurring disorders.
Criminal history and background checks are required before employment.
Flexibility in service delivery, including creative intervention strategies and developing weekly schedules.
Adequate written and oral communication skills and ability to communicate effectively in interdisciplinary, culturally diverse settings with clients, staff, and regulatory agencies.
Attention to detail, ability to prioritize workload and responsibilities, and flexibility in a dynamic program.
Ability to work independently and as part of a team.
Computer skills and ability to learn and use the CCS client database and Electronic Health Record system.
Commitment to CCS’s Mission Statement.
Current TB test or willingness to obtain one within 30 days of hire.

Nice To Haves

Substance Use Disorder Professional or Trainee Certification (formerly CDP/T).
Experience working with adults who have mental illnesses.
Experience facilitating groups.
Knowledge of landlord/tenant laws.
Knowledge and experience with motivational interviewing techniques and abstinence-based and harm-reduction treatment models.

Responsibilities

Assist with completing substance use disorder (SUD) and co-occurring disorder (COD) assessments for people seeking ongoing treatment.
Provide or facilitate therapeutic responses and interventions, including case management and skills training, to support recovery.
Plan interventions collaboratively with treatment teams using a non-judgmental, strengths-based approach.
Participate in clinical consultation, staffing, and supervision.
Facilitate support groups on topics such as daily living skills, housing transitions, social skills, grief and loss, recovery, education, and health resources.
Provide ongoing intensive case management, including referral, outreach and engagement, screening, resource connections, and care coordination.
Provide advocacy-based information and referrals involving life skills, independent living, social skills, budgeting, employment and education, crisis intervention, and permanent housing searches.
Obtain and maintain insurance authorization to ensure treatment services are covered before delivery or continuation.
Coordinate and report service delivery to referring agencies as appropriate.
Coordinate co-occurring treatment services with mental health professionals in the partner Behavioral Health Unit.
Follow clinical accountability policies and procedures; maintain complete and current clinical records; and participate in quality assurance reviews when assigned.
Coordinate care for shared clients with partnered housing and shelter sites.
Provide or arrange crisis response and stabilization services, responding promptly, effectively, and collaboratively.
Keep work schedules and client appointments reliably.
Deliver culturally competent services and work effectively in multicultural situations.
Support and uphold the mission, beliefs, and values of Catholic Community Services.
Perform other related duties as assigned.
Attend annual mandatory in-service and education programs and complete education required to maintain professional certification or licensure, if applicable.