CASE MANAGER

Apis Services Inc•Lower Merion Township, PA

2h•$0 - $19•Hybrid

About The Position

The Case Manager is responsible for assessing, coordinating, and connecting individuals and families to services that support their individualized needs. This role focuses on advocacy, resource navigation, and short-term support to ensure access to behavioral health, social services, and community-based resources.

Requirements

Bachelor’s degree in Human Services or related field required
Intermediate computer skills required
Valid driver’s license (minimum 3 years, non-provisional) required
Access to a reliable personal vehicle with state minimum insurance
Child abuse clearances and other state-required background checks required
Strong communication and interpersonal skills
Ability to collaborate with diverse populations and community partners
Ethical practice and commitment to confidentiality
Strong organizational and documentation skills
Problem-solving and crisis intervention abilities
Knowledge of behavioral health systems and community resources
Cultural humility and person-centered approach
Proficiency in basic computer systems and documentation tools

Nice To Haves

1 year of case management experience preferred
2 years of experience supporting individuals with behavioral health, substance use, or IDD preferred

Responsibilities

Collaborate as part of a multidisciplinary team to deliver holistic, person-centered services
Build and maintain relationships with community providers and partner agencies
Provide referrals to behavioral health and community-based services, including RHD programs and external resources
Assess individual needs and determine service eligibility through office and community-based interactions
Provide screenings, referrals, and resource coordination in a timely manner
Assist with benefits and services including Medicaid, Social Security, housing, employment, and transportation
Offer short-term, solution-focused support to promote independence and community integration
Complete all required documentation in compliance with RHD, funders, and regulatory standards
Perform responsibilities in accordance with County Administrative Case Management (ACM) requirements
Maintain accurate records and ensure confidentiality (HIPAA compliance)
Attend required trainings, meetings, and maintain professional standards