Case Manager II, LVN (Bilingual Spanish, Vietnamese, Korean or Chinese)

Clever Care Health Plan•Arcadia, CA

7d•$32 - $45•Hybrid

About The Position

The Case Manager II – LVN provides advanced care coordination, member outreach, and monitoring support for a defined caseload under the supervision of a Registered Nurse (RN). Building upon foundational case management responsibilities, this role contributes to care plan execution, quality improvement initiatives, and interdisciplinary collaboration. The Case Manager II plays a key role in supporting program effectiveness, ensuring compliance with documentation standards, and identifying opportunities to improve member outcomes and operational workflows.

Requirements

Active, unrestricted California LVN license.
3–5 years of case management or managed care experience.
Demonstrated experience in care coordination, chronic disease management, or population health programs.
Critical thinking and problem-solving skills.
Effective communication skills including verbal and written.
Ability to manage time effectively, understand directions, and work independently in a fast-paced environment.
Demonstrated flexibility, organization, and self-motivation.
Highly adaptable to change.

Nice To Haves

Bilingual in Mandarin/Cantonese, Vietnamese, Spanish, or Korean, preferred.

Responsibilities

Conduct routine follow-ups and symptom monitoring.
Support interdisciplinary case conferences by preparing case summaries and contributing relevant updates.
Maintain and update care plan documentation in alignment with RN direction and established guidelines.
Assist with data collection for trends impacting quality, utilization, and member outcomes.
Participates in quality improvement and performance initiatives.
Support the development, refinement, and standardization of care management workflows and processes.
Monitors adherence to assigned program timelines and documentation standards.
Identify operational improvement opportunities and escalate system or workflow gaps to leadership.
Serve as a resource to Case Manager I staff as appropriate.
Additional duties, as assigned.