Case Manager II/III, Social Worker - Full Time, Multiple Positions
About The Position
Catholic Charities Brooklyn and Queens is hiring multiple Case Managers for its Homebase Homelessness Prevention Program in Queens. The program supports people at risk of entering shelter because of rental arrears, overcrowding, or substandard housing, as well as people with a prior shelter history who need aftercare services. Services may include case management, tenant-landlord mediation, advocacy and benefits assistance, short-term financial assistance, referrals, and workshops. Under the direction of the Supervisor, the Case Manager II/III provides professional interventions and comprehensive support to clients at risk of homelessness and homeless clients. Services include assessment and intake, crisis intervention, information and referrals, short- and long-term case management, and financial assistance. The role also includes outreach, housing-related guidance and advocacy, documentation, referrals, and supervision of interns.
Requirements
- For Case Manager II: Bachelor’s degree and one year of experience in human services.
- For Case Manager III: Master’s degree in a social-service-related field.
- Ability to work flexible hours, including evenings and weekends, according to program needs.
- Ability to conduct home and field visits and travel throughout the five boroughs as needed.
- Frequently lift and/or move up to 10 pounds.
Nice To Haves
- Experience supervising interns.
- Spanish bilingual skills.
Responsibilities
- Provide case management, assessment, and intake to determine participants’ eligibility, including responding to telephone and walk-in inquiries, conducting pre-screenings, and providing brief and full services.
- Conduct routine outreach to inform people at risk of homelessness about Homebase and other available services, including attending community meetings, fairs, and events.
- Provide advocacy, linkage, and escort services to help participants prevent homelessness.
- Maintain regular contact with assigned cases as needed.
- Establish and maintain case records, complete progress notes, and enter relevant case information into files and databases.
- Submit financial assistance requests accurately and on time, subject to supervisory approval.
- Guide clients through housing-related issues, including identifying reliable landlords and brokers, contacting property owners and landlords to mediate issues, inspecting dwellings for health and safety concerns, and accompanying clients to apartment viewings.
- Make referrals to appropriate internal and external services to meet participants’ and families’ needs.
- Supervise bachelor’s- and master’s-level interns.
Benefits
- Language differential for employees fluent in Spanish or Haitian/Creole.
- Generous time off, including vacation days, personal days, sick days, and paid holidays.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Retirement savings with agency match.
- Transit benefits.
- Flexible spending account.
- Life insurance.
- Public Loan Forgiveness Qualified Employer.
- Training series and other voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
