Case Manager II-III Family Support Specialist [1403]

Texas Panhandle Mental Health•Amarillo, TX

14h•Hybrid

About The Position

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” This is a Direct Care position that will be responsible for screening and assessment, crisis intervention, family and individual skills training using evidenced based curriculum, and providing community outreach. Services will be provided via phone & face-to-face, in both home and community-based settings. Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language. At least half of the working time will be spent directly working with the youth, family, and/or family supports. Services will be provided in Clarendon/Wellington and surrounding areas of the Texas Panhandle as needed. Adherence to TPC Business Code of Conduct and reporting of concerns if ethical and/or business standards defined in the code are compromised is required.

Requirements

Bachelor’s degree from an accredited college or university with a major in psychology, sociology, social work, counseling, or other related human services field
Minimum one (1) year of work experience directly working with at-risk youth and families
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA)
Must have a valid Texas driver’s license and be insurable under agency vehicle policy
Must be 18 years of age or older

Nice To Haves

Experience working with at-risk youth and families
Bilingual
Licensure

Responsibilities

Serves as a Family Support Specialist for TPC's Family and Youth Success Program providing care to family and youth
Responsible for screening and assessment, crisis intervention, family and individual skills training using evidenced based curriculum, and providing community outreach
Provide services via phone & face-to-face, in both home and community-based settings
Spend at least half of his/her working time directly working with the youth, family, and/or family supports
Provide services in Clarendon/Wellington and surrounding areas of the Texas Panhandle as needed
Adheres to TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised
Maintain ethical and professional communications at all times using respectful Trauma-Informed Care language

Benefits

501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
Urgent Care visits for a low $10 co-pay
Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee’s salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary.
Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off – PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone