Case Manager I

National Church Residences•Inglewood, CA

1d•Onsite

About The Position

At National Church Residences, the Case Manager I provides direct case management services to Permanent Supportive Housing residents using a Housing First approach as part of an Integrated Primary and Behavioral Health Team. The role helps individuals and families connect with resources, services, and support to achieve their goals and improve their well-being. The position is primarily performed in an office environment, with local travel as needed. It involves frequent sitting and driving, as well as occasional walking. The caseload may be up to 40 clients, depending on location and services provided.

Requirements

Bachelor's degree in Social Work or a related field.
Valid driver's license.
Strong verbal and written communication skills.
Excellent organizational and time-management skills.
Ability to manage multiple tasks and assignments concurrently.
Strong motivational skills and a high level of emotional intelligence.
Ability to work independently with limited supervision.
Basic computer skills, including Microsoft Office and database systems.
Ability to learn new software systems quickly.
Ability to establish and maintain clear, professional boundaries.
Commitment to treating residents and their families with dignity and respect.

Nice To Haves

One year of experience in human services or a related field.
Licensed Social Worker or Licensed Professional Clinical Counselor.
Understanding of the needs of low-income and homeless individuals.
Basic knowledge of crisis intervention techniques.

Responsibilities

Conduct bio-psychosocial assessments and help individuals and families develop individualized, strengths-based mental health care plans.
Monitor and follow up with clients regarding service needs.
Help clients apply for benefits and access community support services.
Document resident encounters in the electronic record and service log within required timeframes.
Facilitate weekly psychosocial and educational groups.
Maintain regular contact with people on the caseload, with at least monthly contact.
Transport and/or accompany clients to medical visits and other appointments as needed.
Attend and participate in weekly Blended Management Meetings, advocating for clients and contributing as a responsible team member.
Maintain compliant and accurate client files and service documentation.
Complete required training and participate in professional development.
Perform other duties as assigned.

Benefits

Three medical plan options with nationwide provider networks and prescription coverage.
Healthcare Flexible Spending Account (FSA) or employer-funded Health Savings Account (HSA).
Fertility and family building support.
Paid parental leave at 100% for four weeks.
Dental and vision insurance for employees and eligible family members.
Company-paid life and Accidental Death and Dismemberment (AD&D) insurance and disability coverage.
Voluntary additional Life and AD&D coverage, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Insurance.
Dependent Care, Transportation, and Parking Flexible Spending Accounts; eligible Dependent Care contributions receive a company match.
Enhanced Employee Assistance Program (EAP) with mental health and work-life support, tobacco cessation resources, and Well-Being Your Way rewards and reimbursements up to $1,000 per year.
Retirement program with immediate company funding starting at 3%, increasing up to 5% over time, plus an additional company match of up to 5% when the employee contributes.
Tuition reimbursement for eligible educational expenses.
Paid time off and nine paid holidays.