This position is responsible for managing and monitoring an assigned caseload of Turning Point Center for Women and Children participants to coordinate care and services both within Turning Point Center as well as with other external social service providers. The role involves case management of resident families to ensure that both the parent and child(ren)’s physical, mental, social, and educational needs are addressed within a strength-based, trauma-informed, and empowerment framework. The Case Manager I will develop individual service plans that include residents' plans for vocational, educational, housing, financial, family, and mental and physical health, where applicable. Additional support and planning may be needed to address any substance abuse and/or mental health challenges that may arise during their participation in the program. As applicable, help to determine eligibility for and apply to other mainstream resources within the DC Metro Area may be needed. Evaluating and documenting participants’ qualifications, progress, stagnation, and other related activities related to the participants' program participation and the Pathway of Hope program will be needed. The Case Manager I will serve as the primary advocate for the participant to function effectively in an environment within Turning Point Center and beyond. Ensures that Salvation Army policies and procedures, and any contractual requirements, are met by providing excellent services and doing the most good.
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Job Type
Full-time
Career Level
Entry Level