Case Manager I - FSP ICM HSSP

St. Joseph Center•Los Angeles, CA

5d•$24 - $26

About The Position

The Case Manager I ensures the delivery of quality care in accordance with rules and regulations established by the Los Angeles Department of Mental Health for contracted agencies and the mission of St. Joseph Center. The position provides case management services, including individual rehabilitation and skill building, to adults diagnosed with severe and persistent mental illness and substance use disorders. The Case Manager works within a multidisciplinary team and provides intensive support to help clients achieve their individual goals, access services, and obtain and maintain permanent housing.

Requirements

Ability to communicate with and relate to a diverse group of people, including clients, community members, and staff.
Strong knowledge of homeless services and resources.
Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
Access to reliable transportation and ability to travel to meet with clients, attend meetings at multiple St. Joseph Center sites, and visit community partner locations as needed.

Nice To Haves

Bilingual background.
At least one year of experience providing services to highly vulnerable populations.
Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services, or a related field.

Responsibilities

Link clients to physical health care, substance abuse services, meaningful community activities, volunteer services, job placements, and other resources.
Link clients to appropriate housing and help them complete the paperwork required to obtain permanent housing.
Develop and maintain collaborative relationships with service providers involved in clients’ care.
Collaborate and consult regularly with members of the FSP interdisciplinary team.
Conduct ongoing case management assessments to identify barriers to clients’ individual goals.
Provide intensive case management to support successful permanent housing, reduce social isolation and relapse risks, advocate to deter evictions, and facilitate transitions into permanent housing.
Support clients with benefits and housing applications, life skills such as budgeting and cooking, access to community resources, and other skills as needed.
Provide crisis management, including assessing suicidal or homicidal ideation when necessary.
Communicate with landlords and collaborating agencies, responding to urgent housing requests in a timely manner.
Participate in meetings with collaborative agencies and other community meetings as directed.
Perform other duties and responsibilities as assigned.