Case Manager, Family Services

Jefferson Center for Mental Health•Lakewood, CO

39d

About The Position

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. The FSOP Case Manager will provide case management services to children, adolescents, and their families. Case manager will assist client(s) in identifying their needs and use a variety of modalities (referring, monitoring, service planning etc.) to assist clients in achieving these goals. Case manager will provide ongoing assessments to determine if clients and families are at the appropriate level of care based on medical necessity and utilize psychosocial rehab services in the community to teach skills and help youth and families generate coping skills and independence.

Requirements

Bachelor's degree in Psychology, or related field required.
Two-year's experience working with youth and families in the mental health or related field in a case management or care coordination role.
Ability to engage youth and families quickly and creatively.
Ability to work in community or home settings with youth and family members.
Good communication and problem-solving skills.
Experience working with underserved or marginalized communities.

Responsibilities

Engage client and family in the treatment process and goal setting. Identifies risk factors including lethality.
Work constructively with client and family to reach agreed upon outcomes, and coordinates care with internal and external providers.
Provide case management services including attending psychiatric appointments as needed, consulting with psychiatrists on clinical issues, attending school staffing and staffing at hospitals and other community agencies to monitor and plan treatment as well as advocate for clients.
Facilitate process/support groups and/or Welcome Workshops
Act as NOMs point person for clients on FSOP and complete outreaches and assessments as outlined by grant requirements
Collaborate with ongoing FSOP staff to support clients in between sessions and provide outreach to re-engage clients.
Maintain appropriate professional standards and provide appropriate follow-up for clients and families.
Help engage and support families in the treatment process.
Implement motivational interviewing techniques to engage clients in treatment.
Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors, and the general public.
Effectively respond to client/consumer needs and problems, initiates, and maintains positive interactions, timely response to phone calls, pages, email and other requests.
Effectively use collaborative documentation with clients and families
Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces.
Help link families to resources both internally and externally.
Coordinate with internal and external providers to assist family in reaching their goals
Meet documentation standard for all assigned paperwork
Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment
Demonstrate supportive and non-judgmental attitudes.
Maintains appropriate professional standards and provides appropriate follow-up for families.
Demonstrates ability to work with families with diverse backgrounds including awareness of cultural differences.
Timely response to phone calls, e-mails and other requests.
Participates in team meetings and planned activities.
Attend all trainings and supervision sessions as requested by the supervisor.
Complete other projects and administrative tasks as assigned by FSOP manager or coordinator