Case Manager - Engagement

HOPE Community Services, Inc.•Oklahoma City, OK

3d•Hybrid

About The Position

As a Case Manager, you’ll provide direct services to individuals needing regular support to maintain community living. You will coordinate care, assist with independent living skills, and connect clients with vital resources like housing, benefits, and healthcare. Your work will include in-office and community-based engagement, building trust with clients and helping them move toward long-term recovery and self-sufficiency. Case Managers play a key role in the early engagement process, ensuring new clients receive at least four services within their first 45 days. You’ll support clients in setting personal goals, securing basic needs, and navigating the behavioral health system—all while documenting services thoroughly and on time.

Requirements

Bachelor’s degree in psychology, social work, or related behavioral health field
Must obtain and maintain DMHSAS Case Management certification
Reliable Transportation
Ability to build rapport and maintain positive relationships with clients, employers, and colleagues.
Strong verbal and written communication skills to effectively interact with a diverse range of individuals.
Empathy and Compassion
Must be efficient in managing multiple tasks, maintaining accurate records, and meeting deadlines.

Responsibilities

Provide direct services to individuals needing regular support to maintain community living.
Coordinate care for clients.
Assist clients with independent living skills.
Connect clients with vital resources such as housing, benefits, and healthcare.
Engage in in-office and community-based activities to build trust with clients.
Help clients move toward long-term recovery and self-sufficiency.
Ensure new clients receive at least four services within their first 45 days.
Support clients in setting personal goals.
Assist clients in securing basic needs.
Help clients navigate the behavioral health system.
Document services thoroughly and on time.