Case Manager/Direct Support Professional - Individual Supports

Multicultural Community Services Of The Pioneer ValleySpringfield, MA
Onsite

About The Position

This is a full-time, 40-hour per week position that combines 20 hours of Case Management with 20 hours of Direct Support Professional (DSP) duties. The role is expected to transition to full-time case management over time. The qualified candidate will work effectively as a team member, be resourceful with excellent communication skills, and possess flexibility to meet the needs and mitigate challenges in the lives of the individuals supported. Responsibilities include assisting individuals in identifying and addressing their needs, supporting activities of independent living (money management, household management, medication management, health maintenance, and appointment follow-up), helping individuals access public benefits (food stamps, Mass Health, Medicare, Social Security, housing, fuel assistance), facilitating community connections (Best Buddies, Special Olympics, Senior center, YMCA), supervising and working with direct care staff, and collaborating with agencies such as DDS, DCF, MHA, and BHN.

Requirements

  • Associate Degree in Human Services or other related field preferred.
  • Three years of recent experience working with individuals with Intellectual Disabilities.

Responsibilities

  • Assist individuals to identify and address their needs.
  • Assist individuals with activities of independent living such as money management, household management, medication management, health maintenance- medical, dental and clinical appointments and follow-up.
  • Assist individuals to access and maintain public benefits including but not limited to food stamps, Mass Health, Medicare, Social security, housing, fuel assistance.
  • Assist individuals with making community connections to maximize their quality of life such as Best Buddies, Special Olympics, Senior center, YMCA etc.
  • Supervise and work with direct care staff.
  • Work with DDS as well as various social service agencies such as DCF, MHA, BHN etc.
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