Case Manager / Data Coordinator

cdcb•Brownsville, TX

3d•Onsite

About The Position

The Case Manager/Data Coordinator is responsible for overseeing student case management, data entry and compliance, and recruitment pipeline tracking, while supporting student progression into career pathways and postsecondary outcomes. This role serves as the primary owner of student data systems and records, ensuring accuracy across federal, state, and local reporting platforms, including alignment with BISD-related documentation and requirements where applicable. The Case Manager works in close partnership with the Pathways Success Manager to ensure students successfully transition from enrollment to credential attainment, employment, and postsecondary placement.

Requirements

Experience in data entry and reporting systems required.
Strong organizational, documentation, and systems management skills.
Ability to manage multiple priorities and deadlines.

Nice To Haves

Bachelor’s degree preferred (Social Work, Education, Public Administration, or related field).
Experience in case management, workforce development, or education programs preferred.
Experience working with opportunity youth preferred.

Responsibilities

Provide comprehensive case management, including intake, eligibility verification, and enrollment.
Develop and track Individual Service Strategies (ISS) and Individual Education Plans (IEP).
Monitor attendance, academic progress, and barriers to student success.
Support students in overcoming barriers such as transportation, childcare, employment readiness, and social-emotional needs.
Maintain consistent communication with students and families.
Coordinate referrals to internal and external services.
Coordinate weekly/biweekly home visits.
Coordinate Alumni Success by organizing Alum Nights and conducting follow-ups.
Serve as the primary manager of all student data systems (Federal, State, Local/internal).
Ensure all data is accurate, timely, and audit-ready.
Track and maintain key performance indicators (enrollment, retention, attendance, credential attainment, placement, postsecondary outcomes).
Support grant reporting, audits, and monitoring visits.
Lead and support recruitment efforts, including community outreach, partner engagement, information sessions, and open houses.
Manage the full recruitment pipeline from inquiry to enrollment.
Track applicant progress and ensure completion of required documentation.
Collaborate with staff to meet enrollment targets.
Maintain organized, compliant student files (digital and physical), including eligibility documentation, academic and attendance records, and case notes/ISS documentation.
Manage both digital and physical files in coordination with the Operations Manager.
Ensure all records meet federal, state, and organizational compliance standards.
Track student progress toward career pathways.
Monitor credential completion and work readiness milestones.
Support job placement and postsecondary transitions.
Ensure all placement and outcome data is accurately documented and reported.
Assist in tracking alumni outcomes and follow-up data.
Collaborate with Operations Manager, Teachers, Pathways Success Manager, and Leadership.
Participate in regular data reviews and continuous improvement cycles.
Works under the supervision of the Operations Manager.