Case Manager Crisis - CCRP

One Hope United•Effingham, IL

4d•Onsite

About The Position

Under the assigned supervisor, the Mobile Crisis Case Manager provides community-based response, crisis intervention, case management, counseling, and mental health services to children and adults in accordance with agency policies and program guidelines. The Mobile Crisis Case Manager works to alleviate or stabilize mental health and behavioral health symptoms in referred clients that impair their ability to adjust to home, integrate into the community, or maintain living stability. Position provides linkages to resources that will help clients alleviate crisis. Crisis response services is provided to both adults and youth in the community. This position is full time.

Requirements

BS/BA degree; BSW preferred in a human service-related field
3 or more years related experience in child welfare
Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
Proficient computer skills in a Microsoft Suite environment and adaptive skills to expand software application skills as necessary.
Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines.
Ability to function well in a team environment.
Ability to demonstrate project management, analytical, and presentation skills.
Resourceful in researching issues and developing solutions with minimal supervision.
Excellent interpersonal and effective communication skills (verbal, written, active listening).
Demonstrated ability to build professional relationships.
Demonstrated problem-solving techniques.
Ability to exercise discretion and ensure confidentiality.

Responsibilities

Provides community-based response, crisis intervention, case management, counseling, and mental health services to children and adults.
Alleviates or stabilizes mental health and behavioral health symptoms in referred clients.
Provides linkages to resources that will help clients alleviate crisis.
Conducts Crisis/Safety Assessment with an ETA of 90 minutes to respond in person.
Links clients to necessary resources i.e., health insurance, therapy, housing resources, medical treatment.
Provides in-home services to identify service needs, assess child and family safety, develop safety plans, and provide services to meet family and child needs.
Implements services under the guidelines of the practice framework, known as ARC (Attachment, Self-Regulation, and Competency).
Provides follow-up services after crisis response, up to or beyond 90 days after the crisis.
Provides mental health stabilization and specific services according to funding source (such as Medicaid) where applicable.
Completes required paperwork within established timelines and Medicaid-compliant documentation.
Obtains and re-certifies for the IM CANS assessment tool yearly.
Handles aspects of intake and assessment as assigned per program need.
Provides transportation for clients within program guidelines.
Assists in the integration of all services provided for the client by serving as a central point of communications for service components during crisis.
Represents the agency at court hearings as necessary.
Maintains comprehensive client files.
Performs other related duties as assigned.