Case Manager (Community Housing)
About The Position
Join the NVFS Family! We are looking to hire a Case Manager to join our Community Housing team's Rapid Rehousing (RHAP) program. In this role, you will help individuals and families experiencing homelessness or housing instability secure and maintain safe, stable housing. Through individualized case management, housing assistance, and community partnerships, you will support clients in overcoming barriers and working toward long-term self-sufficiency. Having a safe and stable place to call home is foundational to individual and family well-being. As a Case Manager, you will play a meaningful role in helping individuals and families navigate housing challenges, access essential resources, and build the skills and confidence needed for long-term stability. Your work will directly contribute to stronger households and communities throughout Northern Virginia.
Requirements
- At least one (1) year of case management experience specializing in human services; strongly prefer experience providing direct services to individuals in housing-related crisis
- At least one (1) year of Homeless Management Information System (HMIS) experience preferred
- Demonstrated ability to maintain accurate, timely, and relevant reports, case notes, forms, and documentation to support client services and resource referrals.
- Must be able to communicate and interact effectively with a diverse client base and landlords
- Oral and written fluency in English required
- Successful completion of background checks upon hire.
- Must have reliable transportation to visit client homes and/or other designated community locations
Nice To Haves
- Bachelor’s degree in Social Work or related human services field; OR Associate’s degree with at least two (2) years of related work experience OR At least four (4) years of related work experience with no relevant education
- Housing Counselor and/or HQS (Housing Quality Standards) Certification a plus but not required
- Spanish language fluency preferred.
- Additional language skills always welcome.
Responsibilities
- Conduct client screenings, assessments, and intake appointments to determine eligibility for housing assistance and supportive services.
- Provide individualized case management, develop service plans, and help clients achieve housing, financial, employment, and personal goals.
- Connect clients with housing assistance, healthcare, employment, education, and other community resources.
- Conduct home visits, monitor client progress, and complete reassessments to support ongoing housing stability.
- Facilitate educational and skill-building activities focused on budgeting, tenant responsibilities, and independent living.
- Collaborate with landlords, property managers, and community organizations to identify housing opportunities and support successful placements.
- Assist with landlord-tenant communication, mediation, and housing-related concerns.
- Conduct housing inspections and coordinate rental assistance, utility payments, and other eligible financial support.
- Maintain accurate and timely case notes, client records, assessments, and required program documentation.
- Ensure services comply with program guidelines, funding requirements, and housing standards.
- Participate in team meetings, supervision, professional development, and collaborative program activities.
Benefits
- Comprehensive benefit offerings in support of various dimensions of your wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
