Case Manager - Community Based
About The Position
Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy. Working in collaboration with the Senior Case Worker, the Case Worker will assist individuals referred to the agency in managing budgets and government benefits.
Requirements
- High School diploma or equivalent.
- Valid driver’s license.
- Must be competent with email, Microsoft Word, and have some knowledge of Microsoft Excel.
- Basic banking knowledge.
- Demonstrates the ability to manage and balance multiple competing priorities while adhering to and meeting deadlines.
- Ability to formulate and sustain positive working relationships with colleagues.
- Effective verbal and written communication skills.
Nice To Haves
- Bi-lingual (English/Spanish) preferred.
Responsibilities
- Works in partnership with the Senior Case Worker to process referrals to the program, including creating the client files, setting up the client in the program software and submitting applications and other paperwork necessary for enrollment.
- Assist the Senior Case Worker in completing government reports (including but not limited to: Wage reporting, Representative Payee, Continuing Disability Reports.)
- Ensures all bills are paid timely, follows up on any outstanding payments or other issues.
- Reconciles the RFMS and PEX card funding program.
- Maintains all client files according to established procedures.
- Assist the Senior Case Worker in other duties related to the rep payee program.
- This position requires the ability to work with individuals with a primary diagnosis of a mental illness.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Employee must be able to travel to other agency locations as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
