Case Manager, Clinical Services

Centerstone • Nashville, TN

2d • Hybrid

About The Position

Jump start your career in the behavioral health field and make a meaningful difference in the lives of others as a Case Manager, Clinical Services. This rewarding opportunity is ideal for compassionate, motivated individuals who are passionate about mental health, wellness, and helping others achieve recovery and independence. Join a collaborative and mission-driven team where you will build meaningful relationships with clients, support whole-person wellness, and connect individuals to life-changing resources and services. We are seeking professionals who are empathetic, organized, adaptable, and eager to grow within the mental health field. As a Case Manager, Clinical Services, you will coordinate care and services for individuals coping with mental health challenges by providing education, coaching, advocacy, and resource coordination. You will help clients navigate healthcare systems, strengthen coping skills, and access community supports while promoting the important connection between physical and mental wellness. This position offers the opportunity to work in a variety of settings including the clinic, community, client homes, and telehealth environments, making each day both meaningful and dynamic. Madison, Tennessee offers the convenience of being just outside of Nashville while maintaining a strong sense of community. With nearby parks, local restaurants, entertainment, and easy access to the greater Nashville area, Madison provides an excellent balance of professional opportunity and personal enjoyment.

Requirements

• Bachelor’s degree in psychology, social work, counseling, or related human services field required
• Must possess a valid driver’s license in good standing
• Ability to travel within the community to meet with clients and community partners as needed
• Strong communication, organizational, time management, and problem-solving skills required
• Ability to work independently while collaborating effectively within a multidisciplinary team
• Comfortable providing services in office, community, home-based, and virtual environments
• Demonstrate professionalism, empathy, cultural awareness, and a commitment to person-centered care
• Frequently sit for extended periods while completing documentation and client coordination activities
• Occasionally stand, bend, kneel, squat, lift, and drive as part of daily responsibilities
• Ability to travel occasionally within the community for client visits, meetings, and care coordination
• Ability to safely perform light physical activities associated with community-based case management services

Nice To Haves

• Experience working with Electronic Health Record systems preferred
• Experience supporting individuals with mental health, behavioral health, or community-based services preferred
• Knowledge of case management principles, behavioral health services, crisis intervention, and recovery-oriented care preferred

Responsibilities

• Coordinate behavioral health and primary care services to support clients in achieving improved overall wellness and recovery goals
• Coach and educate clients on navigating healthcare systems, accessing resources, and strengthening independent living skills
• Build strong therapeutic relationships with clients and families through supportive case management and advocacy
• Utilize motivational interviewing, crisis intervention, behavioral management techniques, and active listening to support positive outcomes
• Develop, implement, evaluate, and update individualized treatment plans in collaboration with clients and their support systems
• Connect clients with community resources, support services, and natural support systems to reduce barriers to care
• Provide services in multiple settings including office, community, telehealth, and client homes based on individual needs
• Complete assessments, attend staffing meetings, and actively participate in clinical supervision and team collaboration
• Maintain timely and accurate documentation within the Electronic Medical Record system for all services provided
• Demonstrate ethical and professional practices when working with clients, families, and community partners
• Maintain productivity expectations and complete all required agency trainings and compliance activities

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level