Case Manager Assistant

Henry Ford Health • Clinton Township, MI

3d • Onsite

About The Position

The Case Manager Assistant provides essential support to Case Managers by assisting with concrete patient-related tasks and various clinical interventions. This position serves patients, families, and others who are requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant supports the department by performing a variety of office-related responsibilities, including assisting with special medication fund programs, updating resource materials, and issuing Medicare Important Messages to patients as needed.

Requirements

• High School diploma or G.E.D. equivalent
• Good verbal and written communication skills
• Ability to read, write, and speak English fluently
• Strong critical thinking and problem-solving skills
• Good organizational skills
• Ability to multitask effectively
• Strong interpersonal skills with ability to develop and maintain trusting relationships
• Ability to conduct self in a professional manner
• Flexibility and adaptability to changing priorities
• Ability to complete assigned tasks with minimal supervision
• Physical ability to move freely about the facility to visit patients

Nice To Haves

• Associate's degree preferred or equivalent healthcare experience

Responsibilities

• Assist Case Managers with concrete patient-related tasks.
• Perform various clinical interventions.
• Serve patients, families, and others requesting assistance from the Case Management & Social Work Services Department.
• Perform office-related responsibilities.
• Assist with special medication fund programs.
• Update resource materials.
• Issue Medicare Important Messages to patients as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED