Case Manager AHT

CRCC•Cleveland, OH

16d•Onsite

About The Position

The Case Manager is responsible for providing effective linkage, collaboration, and referrals to assist clients in their healing process and to reduce barriers to services. In line with CRCC’s coordinated care model, the Case Manager assures that clients receive timely access to necessary services and assists with daily needs and goal planning. The Case Manager meets clients where they are and is creative and open-minded about how to best assist clients in meeting their needs. The Case Manager utilizes a strength-based and trauma-informed approach to client care with survivors of human trafficking.

Requirements

Associate’s in Human Services, Social Services; Bachelor’s preferred
2 years of experience in case management working with clients with complex mental health needs or impacted by sexual violence
Valid OH license: Licensed Social Worker (LSW) preferred
Valid driver’s license and reliable transportation
May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position

Responsibilities

Maintain individual caseload and assist clients whose lives have been disrupted due to sexual violence to regain independence and stability
Adhere to predetermined monthly productivity requirements
Refer and link survivors of sexual violence and their families to appropriate community agencies such as legal services; long-term counseling; and for medical, mental, physical, safe housing, social and educational needs
Coordinate with other CRCC team members for service coordination and to ensure timely services for all survivors.
Floor coverage
Assist with donations
Provides psychoeducational groups to clients of all ages and their families in the community
Monitor client’s progress through the creation and evaluation of individual service plans (ISPs)
Monitor cases by verifying clients' attendance, observing and evaluating engagement and responses, advocating for needed services, obtaining additional resources, intervening in crises, and providing personal support
Maintain clients' records and event records by reviewing case notes, logging events and progress
Communicate clients' progress in interdisciplinary meetings and evaluations; disseminating results and obstacles to progress
Travel to other organizations and throughout the community to meet clients offsite