CASE MANAGER 3 - ONBOARDING MENTOR

Arizona Department of Administration•Phoenix, AZ

1d•Onsite

About The Position

The Department of Economic Security (DES) is seeking individuals committed to service, community, and teamwork to strengthen individuals, families, and communities for a better quality of life. The Division of Developmental Disabilities (DDD) is looking for an experienced and highly motivated individual to join their team as a Case Manager 3-Onboarding Mentor in the Specialty Unit. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, and member-driven services that offer opportunities for independent decision-making and community engagement. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Knowledge in Health Insurance Portability and Accountability Act (HIPAA).
Knowledge in Community resources, medical and behavioral health issues and terminology.
Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP).
Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
Knowledge of Principles and practices of case management.
Skills in Initiating, developing, and maintaining member service plans.
Skills in Interviewing, counseling, and interacting with members and family members.
Skills in Problem identification and resolution.
Ability to Work independently and within diverse work teams.
Ability to Lead a team of Support Coordinators in the absence of the supervisor.
Ability to Maintain confidentiality.
Ability to Drive a motor vehicle.
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI).
A Bachelor’s Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
Driver’s License Requirements: Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility

Nice To Haves

Responsibilities

Drive a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss service needs and supports.
Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; Complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records.
Prepare a variety of reports and complete special projects, as required.
Attend staffing meetings, training and other meetings (including statewide travel).
Confer with supervisor.
Act as Supervisor in Supervisor’s absence.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities