Case Manager 2 - KSA Bilingual Somali

Multnomah County•Portland, OR

8d•Onsite

About The Position

Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD) is seeking an experienced individual to provide services as a Somali bilingual Case Manager 2. This role involves maintaining the health and welfare of older adults and people with disabilities by arranging and monitoring long-term care services, as well as authorizing Medicaid and Supplemental Nutrition Assistance Program (SNAP) benefits.

Requirements

Associate's degree in behavioral science, social science, or a closely related field or equivalent practical experience
Three (3) years of case management work experience, working within the social or human services field.
Must have a valid driver license by time of hire
Must pass a criminal background check through the State of Oregon
Must pass language proficiency test at an advanced level (speak, read, write)
Advanced level in Somali (speak, read, write). Language testing is required.

Nice To Haves

Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals and skill to provide courteous customer service
Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skills
Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies and procedures related to program scope and operations
Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information
Skill to perform general and/or risk/danger assessments, determine appropriate needs, create service plans, and utilize crisis intervention techniques as needed.
Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization)
Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources
Ability to learn and navigate multiple complex databases in order to document all work completed with consumers

Responsibilities

Planning for and monitoring long-term services & supports (LTSS).
Developing a comprehensive client-directed, outcome-based plan of care built on the client's needs assessment and in conjunction with the client and/or the client's representatives.
Arrange for the provision of care in a variety of care settings and payment to care providers.
Monitor the client's needs, risk status, and condition through home visits, telephone contact, and contact with care providers, contract registered nurses, and other collateral contacts.