Case Management Supervisor – Morrissey

Pine Street Inn • Dorchester, MA

7d • Onsite

About The Position

Pine Street Inn Permanent Housing provides comprehensive residential, case management, and clinical support services to Permanent Housing tenants. The Case Management Supervisor provides leadership and clinical supervision to a case management team, which supports formerly chronically homeless individuals to maintain stability in housing, connect with community-based services, and achieve self-sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, and Trauma Informed Care) and ensures the provision of high-quality case management support on a 24/7 basis. The Supervisor provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention during daytime operations, and in coordination with the Residential and Property Management team. The Supervisor also provides leadership in crisis situations and participates in supervisory On-Call rotation. The Case Management Supervisor will work in partnership with TCB Property Management and Community Engagement staff and is responsible for daytime operations of the PSI case management team.

Requirements

• High School Diploma
• 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.
• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
• Experience and working knowledge of best practices for community-based case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
• Computer skills sufficient for data gathering, documentation and reporting

Nice To Haves

• Bachelor’s Degree in a related field (i.e. social work, clinical psychology, education, nursing)
• Bi-lingual – Spanish/English
• Experience in providing supportive housing
• Knowledge of housing management
• Experience working with chronically homeless individuals in Housing with Support programs
• Strong commitment to the Housing with Support and Harm Reduction approach
• Experience with HMIS systems is strongly preferred

Responsibilities

• Provides leadership and clinical supervision to a case management team.
• Supports formerly chronically homeless individuals to maintain stability in housing, connect with community-based services, and achieve self-sufficiency.
• Responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, and Trauma Informed Care).
• Ensures the provision of high-quality case management support on a 24/7 basis.
• Provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention during daytime operations, and in coordination with the Residential and Property Management team.
• Provides leadership in crisis situations.
• Participates in supervisory On-Call rotation.
• Works in partnership with TCB Property Management and Community Engagement staff.
• Responsible for daytime operations of the PSI case management team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED