Case Management Specialist (6568)

SALVATION ARMY•Valdosta, GA

4d•$20 - $25•Onsite

About The Position

This position is responsible for interviewing, accepting, and providing comprehensive, structured, and complex case management services for an assigned caseload of clients participating in an established life management program, including domestic violence outreach, Pathway of Hope, and Prevention services. The role requires understanding the uniqueness of each client's history to determine the most effective program plans, developing comprehensive program plans and goals, and evaluating client progress through mentoring and counseling sessions. The Case Management Specialist will serve as an advocate for clients to acquire services that enable them to functionally cope with their environment and ensure constant compliance with funding requirements. Additionally, this role involves researching and obtaining funding for the Pathway of Hope program.

Requirements

Bachelor’s degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
Three (3) years progressively responsible experience providing direct case management, social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Valid State Driver’s License

Responsibilities

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program.
Establishes unique comprehensive program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program; Outsources clients to additional counseling resources if needed.
Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.
Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; enforces disciplinary actions for infractions of guidelines.
Facilitates individual and group discussion to ensure clients’ attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement.
Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Maintains awareness of the program requirements necessary to maintain existing funding; ensures that measurable outcomes correspond with requirements and makes adjustments to case management processes as necessary.
Analyzes statistical information and case outcomes to ensure that recidivism is not occurring on a regular basis; recommends and implements changes to program guidelines to reduce repetitive requests for service.
Assist clients in locating/securing affordable housing; works closely with client to transition in the new housing; conducts home visitations when appropriate; ensures that client’s living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs.
Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
Completes and articulates discharge plans to clients exiting the program.
Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client’s progress.
Prepares and maintains statistical records on all services provided; complies and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
Prepares case presentations for the supervisor; prepares and presents cases directly to any Coalitions, funding bodies or Case Conferences as directed.