Case Management Specialist Supervisor

State of Maryland•Montgomery, MD

5d•Hybrid

About The Position

Join Us in Making a Difference at DJS! The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of the Case Management Specialist Supervisor, so come join our team and make a meaningful impact on youth and the community at DJS! The main purpose of this position is to serve as the primary liaison between Case Management Specialists and the Juvenile Court by providing guidance, consultation, and direction to staff appearing before the Court and communicating court directives and instructions. The incumbent manages the gatekeeping functions for Community Justice by reviewing detention and commitment court orders, counseling juveniles and parents, monitoring institutional placements, and coordinating the processing and distribution of case records and court orders. This position also testifies in court regarding DJS policies, resource availability, and placement appropriateness, resolves daily operational issues, and directly supervises Case Management Specialists.

Requirements

A Bachelor’s degree from an accredited college or university.
Three (3) years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized or exceptional juveniles in a community or residential setting.
Employees appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A thorough background check, including fingerprinting and drug testing
An oral interview
Physical and psychological examinations.
Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Nice To Haves

A Bachelor's degree in a Social or Behavioral Science major (such as Criminal Justice, Sociology, Human Relations, Psychology, Child and Adolescent Studies or Social Work, or other closely related field)
At least one (1) year of supervisory experience in providing services to youth in a community or residential setting
At least one (1) year of experience supervising lower-level Case Management Specialists in a community or residential setting
Employees in this classification that are employed at DJS Youth Centers may be required to complete a Board approved medication technician training program and possess a valid Maryland Board of Nursing (MBON) certification as a Medication Technician.

Responsibilities

Making recommendations concerning staff and advising management of operational needs and problems
Supervising the preparation and presentation of case materials in juvenile court
Reviewing written reports for completeness, clarity, presentation, and proper casework and investigative technique
Supervising the communication of court actions involving youth to DJS and other appropriate agencies
Preparing detailed reports and formal recommendations for program planning and evaluation
Directing the establishment and maintenance of essential files
Scheduling, assigning, supervising, and evaluating the work of Case Management Specialists and support staff involved in casework services
Interpreting departmental policies and programs to court personnel, law enforcement, other agencies, and parents
Providing direction and guidance to staff regarding the handling and resolution of case management issues
Conducting staff meetings, conferences, interviews, and training activities related to departmental policies and procedures
Keeping abreast of developments in juvenile delinquency services through professional development activities