Case Management Specialist - Life Recovery (5827)

THE SALVATION ARMY A GEORGIA CORP•Sarasota, FL

2d•Hybrid

About The Position

This position provides comprehensive, long-term, structured, and complex case management services for an assigned caseload of clients participating in an established life management program. The specialist will develop comprehensive program plans and goals, evaluate client progress through mentoring and counseling, and serve as an advocate for clients to acquire necessary services. This role involves coordinating with internal colleagues and external partners such as detox facilities, substance abuse treatment programs, and jail discharge counselors. The specialist will also ensure compliance with funding requirements and respond to inquiries about intake and program details.

Requirements

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
Valid State Drivers License.
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to communicate clearly and effectively both orally and in writing.
Ability to think clearly and quickly in order to maintain control of client caseload.
Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
Requires a level 2 background screening.

Nice To Haves

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.
Explains goals to client in a manner that is easily understood.
Consistently counsels client on ways to modify or stop negative behaviors while in the program.
Attends community meetings with representatives of other agencies to educate them about the program, make client referrals and maintain awareness of client's progress.
Facilitates individual and group discussion to ensure clients’ attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement.
Outsources clients to additional counseling resources if needed.
Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development.
Prepares accurate and up-to-date records documenting the same.
Receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
Answers e-mail, telephone, and in-person questions concerning intake and program details.
Ensures constant compliance with funding requirements.