Case Management Partner - 6 Month Contract

WalmartMississauga, ON
CA$74,000 - CA$101,750Onsite

About The Position

This role conducts complex workplace investigations with a focus on harassment and discrimination. Responsibilities include policy analysis and providing recommendations for senior management. This role independently conducts high volumes of complex and neutral workplace investigations into allegations of policy violations. Responsibilities may include making decisions and recommendations regarding discipline, up to and including termination. The role also manages high-stress workplace conflicts and prioritizes overlapping urgent matters effectively. The role requires effective communication of investigative findings, policy applications, and related recommendations to senior management and legal counsel, both in writing and verbally. This role may also involve handling highly sensitive and confidential information about associates, ensuring appropriate conclusions are reached in accordance with employment-related laws. The role may include interviewing customers related to human rights, harassment, and discrimination. Additionally, this role provides subject matter expertise in workplace investigations to various managers and HR business partners. Developing a professional reputation as neutral, experienced, and trustworthy is essential for this role.

Requirements

  • Age - 16 or older

Nice To Haves

  • Experience in harassment and discrimination investigations.
  • Policy analysis skills.
  • Ability to provide recommendations to senior management.
  • Experience managing high-stress workplace conflicts.
  • Ability to prioritize overlapping urgent matters.
  • Effective communication skills (written and verbal).
  • Experience handling sensitive and confidential information.
  • Knowledge of employment-related laws.
  • Experience interviewing customers.
  • Subject matter expertise in workplace investigations.
  • Ability to develop a professional reputation as neutral, experienced, and trustworthy.

Responsibilities

  • Conducts high volumes of complex and neutral workplace investigations into allegations of policy violations.
  • Makes decisions and recommendations regarding discipline, up to and including termination.
  • Manages high-stress workplace conflicts and prioritizes overlapping urgent matters effectively.
  • Communicates investigative findings, policy applications, and related recommendations to senior management and legal counsel, both in writing and verbally.
  • Handles highly sensitive and confidential information about associates, ensuring appropriate conclusions are reached in accordance with employment-related laws.
  • Interviews customers related to human rights, harassment, and discrimination.
  • Provides subject matter expertise in workplace investigations to various managers and HR business partners.
  • Develops a professional reputation as neutral, experienced, and trustworthy.

Benefits

  • Walmart will accommodate the disability-related needs of applicants and associates as required by law.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service