Case Management Office Manager
About The Position
Saint Joseph's Medical Center is seeking a full-time Case Management Office Manager. The Office Manager will handle high-volume phone calls, order supplies, wheelchairs, and department office forms. This role also involves ADP and time management for all CM staff, data input for appeals and denials, and maintaining patient discharge logs. The manager will process invoices, maintain files (software and paper), and perform Discharge Facilitator's functions in their absence. Responsibilities include ensuring the smooth operation of the department, including maintenance and cleanliness, and meeting the organization's general, safety, and customer service competencies. The schedule will be 8 AM-4 PM.
Requirements
- Associates Degree and/or Business Certificate
- Experience in an electronic health record and case management documentation system
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Calendar)
Nice To Haves
- Previous healthcare experience with knowledge of patient discharge planning procedures
- Experience with medical terminology
Responsibilities
- Handle high-volume phone calls
- Order supplies, wheelchairs, and department office forms
- ADP and time management for all CM staff
- Data input for appeals and denials
- Maintain patient discharge logs
- Process invoices
- Maintain files (software and paper)
- Perform Discharge Facilitator's functions in their absence
- Ensure smooth operation of the department, including maintenance and cleanliness
- Meet organization's general, safety and customer service competencies
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
