Case Management Coordinator - Per Diem - Days - 8hr QVH

Emanate Health•West Covina, CA

1d•Onsite

About The Position

Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. This includes but, is not limited to, faxing inquiries, arranging ambulance transportation, making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, etc.; delivers the Important Message of Medicare to patients; documents appropriately in Meditech. The Case Management Coordinator also provides support to the department by checking the department voicemail, retrieving orders from the printer and distributing to appropriate staff, retrieving faxes and documenting in BAR, faxing CCS referrals, faxing Interqual reviews and documenting in BAR, ordering supplies, scheduling meetings, greeting visitors.

Requirements

High school diploma or equivalent preferred.
One year general office/clerical experience preferred.
Proficient in Microsoft Office.
Knowledge of medical terminology preferred.
Excellent customer service and organizational skills required.

Responsibilities

Assist with clerical needs of discharge planning.
Fax inquiries.
Arrange ambulance transportation.
Make phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, and family members.
Deliver the Important Message of Medicare to patients.
Document appropriately in Meditech.
Check department voicemail.
Retrieve orders from the printer and distribute to appropriate staff.
Retrieve faxes and document in BAR.
Fax CCS referrals.
Fax Interqual reviews and document in BAR.
Order supplies.
Schedule meetings.
Greet visitors.