Case Management Coordinator (Field - Winnebago/Jo Daviess County, IL or surrounding areas)

CVS Health•Rockford, IL

7d•$21 - $41•Hybrid

About The Position

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.

Requirements

Must reside in Winnebago/Jo Daviess County, IL or surrounding areas
Ability to travel up to 50-75% of the time within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
2 years experience in behavioral health, social services or appropriate related field equivalent to program focus
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills
Ability to work independently
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications
Efficient and Effective computer skills including navigating multiple systems and keyboarding

Nice To Haves

Case management and discharge planning experience
Managed care experience

Responsibilities

Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling.
Identifies and assists members with accessing benefits.
Provides education for members through the use of care management tools and resources.