ES Case Manager Aide/Shelter/New Haven

Columbus House • New Haven, CT

1d • Onsite

About The Position

Under the direction of the Manager of Shelter Operations, the Shelter Case Management Aide (CM Aide) provides supervision, safety, organization, and program management support to all clients that reside at the main shelter. The CM Aide networks with the Greater New Haven Recovery Focused Programs, Sober Living Programs and Social Service System and collaborates with other Columbus House residential staff to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration, and empowerment.

Requirements

• High School Graduate or equivalent
• Demonstrated the ability to manage, motivate and direct clients.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Knowledgeable of basic security techniques and concerns
• Culturally competent; must possess the capacity to work within a team and foster teamwork.
• General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions
• Strong empathic skills coupled with a high degree of reliability and punctuality.
• Able to effectively use the local network of substance abuse, mental health, and social service providers.
• Able to meet all documentation requirements including pre-screenings, intake/admission, case notes, discharges etc.
• Able to foster a Harm Reduction philosophy within the work environment.
• Valid Drivers’ license with a good driving history

Responsibilities

• Perform regular wellness rounds at the main shelter
• Supervise up to 60 clients to ensure compliance with all house rules
• Support and engage clients to assist them with following their service plans and achieving their goals
• Observe and document medication calls when assigned
• Help move client belongings as necessary
• Complete work orders when needed
• Collaborate with other agencies and social service providers
• Attend agency and program meetings as scheduled
• Complete all required reports/incident logs/ case notes/incident reports
• Enforce house rules and maintain incident log
• Supervise resident chores
• Be proficient with CT HMIS system and enter data as directed
• Support Manager by completing pre-screenings, intake/admission, case notes, and discharges and collaborate on individual service plan creation and execution.
• Remain on-site to perform essential functions during emergency situations as designated by the Director of Emergency Services
• Other related duties as assigned

Benefits

• Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
• 401 K retirement plan with employer matching contribution
• Paid time off
• 10 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED