Case Entry Specialist

CorroHealth

1d•Remote

About The Position

This remote Case Entry Specialist position involves supporting healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. The role includes monitoring shared inboxes and internal dashboards, documenting incoming communications (emails, calls, tickets, voicemails), and following up with clients or internal teams to gather additional information as needed. You’ll be responsible for exporting and uploading documents using CorroHealth’s proprietary system and may be cross trained to assist other departmental functions.

Requirements

Detailed oriented
Proactive and self-directed
Shows initiative and responsibility in taking the necessary steps towards problem resolution
Meets or exceeds both quality expectations
Works independently but also a team player
Extremely organized and action-oriented
Excellent critical thinking skills
Demonstrates strict adherence to HIPAA/HITECH compliance
High School Diploma or equivalent required
Proficient in relevant computer applications such as Outlook, MS Teams, Internet Search Engines, and accurate keyboard skills
Ability to maneuver between multiple screens
Secure internet connection

Nice To Haves

Bachelor’s degree preferred
Prior knowledge of accessing hospital EMR’s preferred
Experience working with Salesforce, a plus

Responsibilities

Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy
Monitor shared inboxes and internal request dashboards
Receive and document incoming emails, calls, tickets, or voicemails
Follow up with the client or internal staff via email or phone for additional information as requested
Export and upload documents within proprietary system
Cross-trained in various functions within the department to support other teams as needed
Other responsibilities as requested by management