Case Coordinator SH-Suffolk
About The Position
The Case Coordinator provides supportive counseling and training in independent living skills to residents in the Supportive Housing Program. The role provides case coordination and community-based support, develops and monitors individualized support plans, and coordinates health, treatment, vocational, and community services. The coordinator also supports clients’ psychiatric stability, safety, and housing stability while maintaining accurate documentation and collaborating with agency staff and external partners. The position is based at the office at 100 Broadhollow Rd., Farmingdale, NY 11735, with field work in Suffolk County, NY. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m.
Requirements
- High school diploma plus five years of experience in the human services field; or an associate's degree in human services plus three years of experience in the human services field; or a bachelor's degree in a human-services-related field.
- Critical thinking and sound judgment skills.
- Ability to manage change in a fast-paced, growing business environment.
- Ability to use computers and office equipment.
- Ability to work independently and as part of a team.
- Organizational and communication skills that enable effective interaction with agency staff, consumers/clients/families, and the community.
Responsibilities
- Provide case coordination and community-based support to individuals in supportive housing.
- Conduct client and site visits based on individual needs, at least monthly.
- Teach independent living skills, including budgeting, apartment maintenance, personal care, medication management, transportation, shopping, cooking, and employment/education readiness.
- Develop and monitor Individualized Support Plans in collaboration with clients and treatment teams.
- Coordinate mental health, physical health, substance use, vocational, and community-based services.
- Serve as a liaison between clients, landlords, treatment providers, Health Home services, and community resources.
- Provide counseling, crisis intervention, and support to promote psychiatric stability and prevent homelessness.
- Educate clients on emergency preparedness and apartment/fire safety.
- Support compliance with treatment plans and applicable legal mandates.
- Complete case documentation and reports accurately and on time.
- Participate in supervision and team meetings, and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
