Case Coordinator FT

Progressive Home Care•Newark, NJ

18h•Onsite

About The Position

Primarily performs clerical/scheduling activities that facilitate agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information and communication with referral sources, hiring and continued employment decisions of employees in accordance with client schedules and needs.

Requirements

Must be able to speak Spanish
Creole speaking a plus

Responsibilities

Answers the telephone promptly and courteously
Responsible for accurate documentation of intake information
Responsible for appropriate staffing of aides
Collaborates with Nursing Department when applicable
Responsible to notify RN when patient is hospitalized
Maintain communication with hospital discharge planner to receive appropriate discharge paperwork
Notify Nursing Department of hospital discharges
Maintain appropriate staffing if RN determines a post hospital visit is required
Responsible to notify nursing department and when applicable, the care coordinator of any change in a patient status
Responsible to be an advocate for patient and patient representatives
Responsible to maintain occurrence documentation in the office
Accountable for communication and documentation to the Nursing Department
Responsible for "on-call" when indicated on the on-call schedule
Maintains appropriate documentation on an on-call log
Communicates with the on-call nurse when appropriate
Responsible for the initial interview of Aides
Collaborates with nursing department in the performance evaluation process for aides as it pertains to timeliness, punctuality, and continuity
Assist with the implementation of the aide in-service calendar
Assists Supervisor to introduce office policy and procedure to new hires at Orientation to Agency
Assist in the marketing of the agency where needed