Case Coordinator SH Suffolk

South Shore Association dba SAIL•Baldwin, NY
•$22 - $22

About The Position

The Case Coordinator provides training and support to consumers in independent living skills, responsible tenancy, and maintaining psychiatric stability. The role includes regular visits to assigned consumers and sites, development of individualized support plans, coordination with treatment teams and community services, and support for consumers’ health, housing, legal, and vocational needs. The Case Coordinator also helps consumers remain in the community and prevent homelessness, promotes treatment participation and crisis support, and completes required reports and documentation.

Requirements

  • Bachelor's degree in social work or an equivalent degree.
  • Minimum of two years' experience in the Human Service field.
  • Organizational and communication skills sufficient for effective interaction with agency staff, consumers, clients, families, and the community.
  • Critical thinking and sound judgment skills.

Nice To Haves

  • Master's degree preferred.
  • Substance use disorder or treatment experience preferred.

Responsibilities

  • Visit each assigned consumer and site as needed, at least monthly; check that apartment fire-safety equipment is installed and working, and teach consumers how to use it and whom to contact in emergencies.
  • Teach independent living and tenancy skills, including apartment maintenance, socialization, budgeting, self-medication, personal care, travel, shopping, cooking, and returning to school or work.
  • Develop Individualized Support Plans with consumers and treatment teams, and support follow-through on goals involving medication management, employment, vocational training, mental health treatment, substance-use assessment and referral, and community-based services.
  • Promote psychiatric stability through counseling, crisis intervention, daytime activities, treatment participation, and use of available resources.
  • Connect consumers with community services and serve as a liaison with landlords and treatment teams.
  • Coordinate psychiatric and physical health services with Health Home.
  • Help consumers comply with mandated treatment, including AOT orders, and legal requirements such as parole or probation conditions.
  • Complete reports and documentation in a timely manner.
  • Meet with the Supervisor at least weekly, attend other required meetings, and follow through on other assigned duties.
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