Case Coordinator
About The Position
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Pyramid Healthcare at Silvermist is Hiring a Case Coordinator! Join our exceptional team in Renfrew, PA, as a Case Coordinator and make a difference in the lives of our clients!
Requirements
- High School Diploma or equivalent is required.
- A valid Driver’s License is preferred.
- CPR/BLS certification is preferred.
Nice To Haves
- 1 year of experience in a drug and alcohol or mental health setting is preferred.
Responsibilities
- Coordinate client engagement through appointments, aftercare plans, schedules, and meetings in collaboration with the treatment team.
- Maintain professional communication with referral sources and outside providers, assessing needs and documenting contacts during admission and throughout treatment. This includes coordination for utilization review, legal matters, and employment needs for clients.
- Provide individual case coordination sessions and services, including transportation coordination.
- Assist in developing aftercare plans, offering referrals and contact information for aftercare providers, and addressing any needs from outside providers.
- Support clinical services by assisting with group sessions and engaging clients weekly to enhance their participation in the program.
- Document all interactions with clients, families, referrals, and outside providers in Carelogic, adhering to program timelines.
- Collaborate with the client navigation team to address aftercare needs effectively.
- Provide onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and the Client Navigation team.
- Perform other duties as assigned.
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
