Case Coordinator

State of Indiana•Clarksville, IN

2d•Onsite

About The Position

This role provides paraprofessional, technical and fiscal support for Vocational Rehabilitation (VR) Counselors and other professional VR staff by completing case management/coordination tasks to ensure timely processing of VR cases and quality of service delivery. You will support the VR eligibility determination process through acquisition of consumer records from medical facilities, psychologists, schools, employers, other state agencies, etc. Additionally, you will provide the VR Orientation for program applicants in a group setting or one-on-one. This role requires some travel. The ideal candidate will have exceptional customer service and computer skills.

Requirements

Specialized knowledge of program area including pertinent rules and regulations.
Specialized knowledge of applicable legislation, guidelines, agency policy and professional standards and practices.
Ability to research, analyze, and compile specific topics related to program area.
Ability to communicate effectively.
Ability to operate effectively in a group decision-making process.
Tact in dealing with other agency personnel and the public.
Specialized knowledge of accounting and budgeting.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

A degree is not required.

Responsibilities

Research and compile information on specific aspects of the program such as procedures, needs and policies.
Answer customer questions about program policies and procedures.
Establish, organize, and maintain current and historical files related to the program.
Assist in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services.
Maintain, monitor, and order program assets.
Assist supervisor in the development and planning of overall program and its role in the functioning of the agency.
Schedule, prepare, and disseminate all program related training materials.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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