Case Coordinator - SVSEC (Part Time Temp)

County of Mecklenburg, NC•Charlotte, NC

1d•Onsite

About The Position

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Community Support Services (CSS) transforms lives and community by supporting veterans, ending homelessness, treating substance use, and preventing and intervening in community and domestic violence. As a department in Mecklenburg County’s Health and Human Services Agency, CSS maximizes community partnerships and collaborative opportunities to improve access to services and advocate for the needs of special populations.

Requirements

Minimum of two years in an applied setting (Developmental Disabilities, Mental Health, Early Childhood) and/or substance use, or other health conditions.
Bachelor's degree in a human services related field.
Requires a valid North Carolina or South Carolina Driver's License.

Nice To Haves

Knowledge of the dynamics of domestic violence.
Bachelor’s degree majors including Social Work, Human Development, Education, and Social Sciences.
Bilingual skills (Spanish, Arabic, Vietnamese).

Responsibilities

Observe and document children and family members during supervised visits according to policy and report observations.
Provide professional level case management or case coordination services for various populations.
Thoroughly document all client interactions.
Complete initial contact referrals.
Provide interventions during visits when necessary.
Complete intakes and orientations as needed.
Respond to inquiries regarding services.
Ensure program rules and regulations are adhered to during services.
Assist with monthly schedules and paperwork.
Attend all staff meetings.
Complete required assigned trainings.
Review cases and provide supporting documentation regarding clients receiving financial assistance.
Interview and screen potential clients; review mental health and/or substance abuse history; conduct case consultations with applicable individuals; coordinate discharge planning.
Evaluate consumers immediate circumstances, including environmental situations, availability of services/support and develop service plans.
Prepare a variety of reports and documents related to client services, progress, and/or other related consumer issues and ensure all documentation adheres to State policies and procedures.
Foster inter-agency collaborations and research additional services or programs available to clients.
Develop Individualized Family Service Plans with families to address concerns, needs and priorities.
Arrange, link and integrate services with families to meet child and family needs.
Maintain compliance with procedural safeguards including client confidentiality and parental rights.
Enter and maintain progress notes and clinical services in computerized chart and conduct chart reviews.
Monitor client(s) progress on a regular basis via home/community visits, or phone contacts.
Assist clients in resolving concerns related to community resources, issues involving treatment or rehabilitation, and various living problems in home, work, or social environments; provides support as consumer copes with negative consequences of specific mental health issues.
May be required to staff shelters in the event of a disaster.