Case Coordinator & Forensic Interviewer

Iris Family Support Center•Fort Wayne, IN

1d•Onsite

About The Position

This position, under the leadership of the Dr. Bill Lewis Center manager and the COO, will assist in the case coordination and data management using NCAtraks. This person will also conduct Forensic Interviews half of their time. The role involves creating and maintaining a presence at the CAC, scheduling interviews, conducting intakes, managing data, and generating reports in NCAtraks. The position also requires providing reports and statistics to management and the board, participating in on-call duties for after-hours calls, attending meetings, conducting forensic interviews, maintaining required training, and attending supervision and peer review sessions. Additionally, the role involves writing, proofreading, and editing content, creating and maintaining relationships with MDT team members, and ensuring timely contact and scheduling for families and MDT members. The position may perform other duties as assigned, and responsibilities may change.

Requirements

Completed Child First FI training
Personal Accountability
Excellent verbal and written communication skills
Solid understanding of technology and databases
Ability to manage several projects at once and meet deadlines
Must possess a valid driver’s license
Ability to drive, as well as use dependable transportation
Bachelor’s degree in human service, Criminal Justice or Forensic
Child First Training
Strong knowledge of Microsoft products and databases

Responsibilities

Create and maintain a presence at the CAC
Scheduling interviews and conducting intakes as families arrive
Managing data in NCAtraks
Creating and pulling reports in NCAtraks
Provide reports and statistics to the CAC manager, COO and Board of directors
Taking turn for on call needs for the after hour calls the center gets
Attend all meetings assigned
Conduct Forensic Interview in house 50% of the time
Maintain training required by NCA
Attend required FI supervision and peer review
Writing, proofreading and editing creative and technical content across different mediums
Create and maintain relationships with MDT team members
Gain a solid understanding of NCAtraks
Ensure families and MDT members are contacted and scheduled in the required/expected timeframe
Conduct all FI as assigned
Attend FI supervision and peer review
Maintain required training hours
Performs other duties as assigned