Case/Contract Management Services Associate IV

Conduent • Warren, MI

2d • Hybrid

About The Position

Responsible for providing legal support to the customers including: Processing physical mail Preparing Discovery Tracking logs for assigned matters Submitting document request to various contracts for assigned matters Scheduling and participating in custodian interviews or conference calls Producing and Managing document productions for assigned matters Providing general litigation support to the customers as needed

Requirements

• Must have a Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field, accompanied by a paralegal certificate.
• Be able to successfully pass a criminal background check
• Have previous customer service experience
• Demonstrate problem solving abilities & critical thinking skills
• Demonstrate good communication skills (verbal/written)
• Proficient in MS Office products
• Demonstrate organizational skills and ability to multi-task
• Demonstrate time and task management skills
• Conduct keyword searches
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router

Responsibilities

• Processing physical mail
• Preparing Discovery Tracking logs for assigned matters
• Submitting document request to various contracts for assigned matters
• Scheduling and participating in custodian interviews or conference calls
• Producing and Managing document productions for assigned matters
• Providing general litigation support to the customers as needed

Benefits

• Paid Training
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment
• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation and/or sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level