Case/Contract Management Services Associate IV

Conduent • Warren, MI

1d • Hybrid

About The Position

As a Case/Contract Management Services Associate at Conduent, you’ll have an opportunity to work in legal services. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions. This role is responsible for providing legal support to customers, including processing physical mail, preparing Discovery Tracking logs, submitting document requests, scheduling and participating in custodian interviews or conference calls, producing and managing document productions, and providing general litigation support.

Requirements

• Must have a Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field, accompanied by a paralegal certificate.
• Be able to successfully pass a criminal background check
• Have previous customer service experience
• Demonstrate problem solving abilities & critical thinking skills
• Demonstrate good communication skills (verbal/written)
• Proficient in MS Office products
• Demonstrate organizational skills and ability to multi-task
• Demonstrate time and task management skills
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router

Responsibilities

• Processing physical mail
• Preparing Discovery Tracking logs for assigned matters
• Submitting document request to various contracts for assigned matters
• Scheduling and participating in custodian interviews or conference calls
• Producing and Managing document productions for assigned matters
• Providing general litigation support to the customers as needed
• Conduct keyword searches

Benefits

• Paid Training
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment
• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation and/or sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees