Case Aide

MercyFirst • Syosset, NY

1d • Onsite

About The Position

The Case Aide should embrace diversity and have an open mind when working with the families we serve. This employee will have to document all contacts in appropriate computer systems within established time limits. They will assist the Caseworker and Aftercare Worker with all assigned tasks for clients and families. This can include: regular contacts with the clients and families; conducting thorough home assessments as needed; documenting all communication in the electronic case record; preparing psychosocial assessments of youth, including genograms, etc. Must be able to communicate well with parents and everyone involved in the youth’s life: medical, schools, lawyers and more. Ability to complete tasks in a timely manner and with accurate documentation is essential.

Requirements

• High School Diploma and related work in social work field.
• Minimum six (6) months of office and/or casework experience.
• Must maintain a valid Driver’s License with a satisfactory driving record.
• Excellent organizational and communication skills including the ability to de-escalate conflicting communication.
• Proficiency in Microsoft Office software

Responsibilities

• Conduct home visits with birth parents, foster parents, and/or resource persons in accordance with mandates.
• Document all contacts in appropriate computer systems within established time limits.
• Monitor and document each home visit, family/sibling visits
• Answer and direct phone calls appropriately.
• Respond to Client requests for information.
• Maintain timely data entry into multiple computer systems.
• Maintain tracking systems of reports coming due and completed.
• Be able to communicate with lawyers, doctors, school personnel and anyone involved with the family.
• Maintain appropriate boundaries.
• Follow all MercyFirst’s established policies and procedures.
• Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles.

Benefits

• A comprehensive health insurance package including medical, dental and vision plan for you and your family.
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, sick, twelve paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Training to support professional and personal development.
• Employee wellness program
• Employee recognition activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED