Case Aide

International Rescue Committee•Atlanta, GA

7d•Hybrid

About The Position

The Case Aide provides direct logistical support to facilitate the resettlement of newly arrived refugee individuals and families. This is a 6-month full-time role that reports to the Logistics Supervisor. Duties include transportation of clients, provision of interpretation services, and completion of administrative tasks.

Requirements

High school diploma strongly preferred
Bachelor’s degree in social work or related field of study preferred
Minimum of 1 year of relevant experience strongly preferred
Experience working with refugee and/or immigrant populations preferred
Must be willing and flexible to work varied hours including nights and weekends as assigned
Demonstrated success working and communicating effectively in a multi-cultural environment
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
Desire to work as a team member and in a multicultural workplace
Fluent in English, both spoken and written
Proficiency in language(s) spoken by client group is desired, Burmese, Rohingya, Karen, Kinyarwanda, Swahili, Arabic, Spanish, Sango, Tigrinya, Oromo, Russian, Ukrainian, Pashto, or Dari
Proficient in Microsoft Office applications (Word, Excel, Outlook)
Ability to use the internet and other digital tools for data entry, research, and problem-solving purposes
Valid driver’s license and access to a personal, insured vehicle

Nice To Haves

Proficiency in language(s) spoken by client group is desired, Burmese, Rohingya, Karen, Kinyarwanda, Swahili, Arabic, Spanish, Sango, Tigrinya, Oromo, Russian, Ukrainian, Pashto, or Dari

Responsibilities

Transport clients to appointments and deliver goods and supplies to them
Pick up newly arriving refugee clients from the airport and take them to their homes; provide basic home safety orientation and provide welcome food to them upon arrival
Conduct public transportation orientations
Provide interpretation services for refugee clients and IRC staff
Support the IRC’s efforts to connect clients with appropriate services
Coordinate with the Logistics team to ensure temporary and permanent housing arrangements for clients
Report information and updates about clients to the Logistics Manager
Other duties as assigned

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles