Case Aide

Lutheran Social Service of Minnesota • Brainerd, MN

5d

About The Position

Lutheran Social Service of Minnesota is a dynamic social service organization
serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our
employees and recognized by the communities we serve. We offer an Alive
Workplace (Supportive, Positive and Fun) and careers that challenge, energize,
and reward employees. Consider joining us!

This is a part-time position up to 30 hours per week.

As a Case Aide you will assist case management personnel to provide case
management services to families who are experiencing homelessness. In this role
you will provide support and resources for crisis intervention and counseling
services to program participants and help them to develop goals focused on
improving stability and self-sufficiency. You will answer client questions,
provide linkage to appropriate community resources and advocacy, accompany
residents to view apartments and provide information and other resources to
client families regarding housekeeping, care of property, parenting issues
and needs assessment. You will help case management services staff conduct
follow up services to clients who have ‘graduated’ from LSS housing programs and
maintain client files, records, reports and case notes. You will also assist
with funding reports, grant writing and site visits.

Requirements

• A minimum of two years’ experience in providing direct or indirect social services.
• A valid driver's license, acceptable driving record and a Motor Vehicle Check.
• Flexibility and time management skills.
• Ability to communicate effectively, positively and professionally with participants, providers, family members and others, often from very diverse backgrounds.
• Ability to work well independently, with excellent skills in teamwork and collaboration.
• Ability to perform non-traditional tasks while meeting participant needs.
• Knowledge of counseling theory and techniques, chemical dependency treatment, physical or sexual abuse treatment.
• Knowledge of the Harm Reduction/Housing First model and commitment to that model.

Nice To Haves

• Training and/or experience working with homeless or low-income households is desired.

Responsibilities

• Assist case management personnel to provide case management services to families who are experiencing homelessness.
• Provide support and resources for crisis intervention and counseling services to program participants and help them to develop goals focused on improving stability and self-sufficiency.
• Answer client questions, provide linkage to appropriate community resources and advocacy.
• Accompany residents to view apartments and provide information and other resources to client families regarding housekeeping, care of property, parenting issues and needs assessment.
• Help case management services staff conduct follow up services to clients who have ‘graduated’ from LSS housing programs and maintain client files, records, reports and case notes.
• Assist with funding reports, grant writing and site visits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees