Case Aide Specialist

FAMILY ENDEAVORS INC•San Antonio, TX

3d•$0 - $48,000•Onsite

About The Position

The Case Aide Specialist will assist Supportive Housing programs through various administrative and case management functions. The Case Aide Specialist will work closely with case managers in providing comprehensive wrap around case management services. The Case Aide Specialist will assist Case Managers and Program Leadership with tasks associated with serving clients and their families who are homeless or at risk of homelessness with the goal of increasing their quality of life and maintaining the highest possible ability to function within the community.

Requirements

1+ years case management experience
2+ years in a customer service focused environment
Driver’s License with clear record required
Must have daily use of a vehicle without prior notice
Must be available and willing to travel to various locations and with such frequency as the business need dictates
Must be available and willing to work nights, weekends and holidays as required to meet business needs
Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others

Nice To Haves

Bachelor’s Degree in Social Work, Sociology, Psychology or related field
3+ years preferred case management experience
Experience with homeless, low income, domestic violence survivors & their families a strong plus

Responsibilities

Conduct attempts to locate clients for initial intake appointments
Conduct client screening assessments
Assist with data entry
Order essentials after clients are housed
Prepare packets of required documentation to process financial assistance
General administrative functions in a timely and accurate manner
Assist with entering information and maintaining databases
Running program errands and assist walk in clients
Conduct outreach and engagement activities
Communicate with service providers and community stakeholders
Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to “Empower people to build better lives for themselves, their families and their communities.”