Case Aide (Human Services Assistant 2)
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you ready to make a meaningful difference in the lives of older adults and people with disabilities across Oregon? Join a team dedicated to providing compassionate service and connecting Oregonians with the support they need to live safely and independently. As a Case Aide, you'll work alongside experienced Case Managers to assess needs, coordinate services, and help ensure continuity of care. You'll build trusted relationships with clients and families, assist with accessing essential services, and support individuals in maintaining their independence and well-being. If you enjoy helping others, thrive in a collaborative environment, and want a career where your work has a lasting impact, we encourage you to apply! We are seeking a Case Aide (Human Service Assistant 2) to join our Aging and People with Disabilities team in the North Bend office helping individuals and families in person. Considering a move to North Bend? This position is based in North Bend, Oregon, on the beautiful Oregon Coast, with regular in-person work at the North Bend office. If you're planning to relocate, we recommend starting your housing search early. We've included a few resources below to help you get familiar with the community. North Bend on Travel Oregon - learn what North Bend has to offer! Find an ODHS office - understand where North Bend is located. Mileage and driving distance calculator – calculate your commute.
Requirements
- A valid driver’s license and acceptable driving record are required for this position
- One year of experience assisting professionals in one or more of the following specialized social program areas: Economically disadvantaged, Substance use and dependency, Disability Services, Child abuse and neglect, Juvenile delinquency.
- Experience maintaining the confidentiality of sensitive information, including financial, medical, or protected health information (PHI).
- Experience organizing and managing multiple priorities while adapting to frequent interruptions and changing workloads.
- Experience collaborating with coworkers, clients, service providers, or community partners to coordinate services or accomplish shared goals.
- Experience using and learning computer systems, such as Outlook and Excel, to accurately enter data, document information, maintain records, or process case-related information.
Nice To Haves
- Any degree in a related mental health or human services program may substitute for six months of the required experience.
Responsibilities
- Work across all Aging and People with Disabilities program areas as a member of the service delivery team.
- Assist case managers in providing long-term care services and financial benefits to older adults and people with disabilities.
- Conduct regular home visits to support service delivery, including monitoring the effectiveness of service plans and assisting Oregonians with documentation required for long-term care services and financial benefits.
- Support case managers by exercising judgment to recognize and assess clients' health and functional status and identify indicators of potential abuse or neglect.
- Process and enter authorized payments for services such as homecare workers, in-home agencies, Meals on Wheels, Behavioral Support and Services, and Emergency Response Systems.
- Communicate directly with service providers and Oregonians regarding long-term care services and benefits.
- Coordinate and perform administrative and support activities, including documentation, data entry, transportation, client visitation, and communication with service providers.
- Maintain accurate and timely case management records through computer data entry.
- Learn more about our programs, as your work providing services will be through the Aging & People with Disabilities Programs (APD).
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
