CASA Case Coordinator

Richland County Government•Denver, CO

13d•Onsite

About The Position

The purpose of the CASA Case Coordinator class is to provide supervision, support, and assistance to assigned volunteer Guardians ad Litem (GALs) to help ensure the delivery of appropriate, effective, and timely advocacy for abused and/or neglected children. This class works within broad policy and organizational guidelines, performing independent planning and implementation, and reporting progress of major activities through periodic conferences and meetings.

Requirements

Requires a Bachelor’s degree or education, training, or job experience equivalent to four years of college education in social services, social work, or a closely related field.
Must possess a valid state driver’s license.
Must possess certification as a Guardian ad Litem.
Requires over two years of child welfare experience and up to and including four years.
Requires sedentary work that involves walking or standing extended periods of time (5+ hours) and involves exerting 10 to 20 pounds of force on a recurring basis or routine keyboard operations.
Requires normal visual acuity and field of vision, speak and hearing abilities, color perception.

Responsibilities

Provides supervision, support, and assistance to assigned volunteer Guardians ad Litem (GALs) to help ensure the delivery of appropriate, effective, and timely advocacy for abused and/or neglected children.
Participates in volunteer training classes.
Assists in developing and implementing volunteer appreciation initiatives; prepares articles recognizing the contributions of volunteers for the program newsletter.
Keeps the Volunteer Coordinator informed of GALs available to accept new cases; maintains familiarity with all cases currently assigned to GALs; maintains records of the profiles and preferences of GALs.
Mentors each GAL through his/her first case; schedules and facilitates meetings with GALs to assist in developing case strategies; contacts GALs within 48 hours of any court appearances to debrief activity and support preparation of monitoring plans.
Provides on-going professional and emotional support to GALs to help ensure quality performance and volunteer retention; maintains relationships with GALs by making monthly contact in person or by telephone.
Attends DSS protocol staffings and EPC probable cause hearings according to rotation schedule.
May record all attorney billable time in case files.
Monitors case progress and compliance; reviews and ensures the maintenance of accurate and up-to-date case files.
Attends court hearings with volunteers or acts as a Guardian ad Litem at hearings.
Receives and responds to inquiries, concerns, complaints, and requests for assistance regarding areas of responsibility.
Compiles data for and prepares records and reports as required by the department, County, and/or other agencies.
Performs general administrative/clerical work as required, including attending meetings, preparing reports and correspondence, entering and retrieving computer data, reviewing mail and literature, copying and filing documents, sending and receiving faxes, answering the telephone, etc.
Attends training, conferences, seminars, meetings, etc., to increase job knowledge and skills.
All other duties as assigned.