Case Coordinator
Kisling, Nestico & Redick, LLC•Bath Township, OH
•Onsite
About The Position
Position Summary The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction.
Requirements
- Coordination skill to operate office phone, headphones, printers and calculators. Use of computers and related software applications.
- Highly proficient in MS Outlook, Word and Excel.
- High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills
- Ability to work well under pressure and to exercise good judgment
- Strong attention to detail, organized and able to multitask and prioritize workload
- Must type no less than 45 WPM
Nice To Haves
- High School Diploma preferred
- High volume phone, call center and/or law firm experience is preferred
- Prior case management experience preferred
Responsibilities
- Collect list of new cases opened and input data into case management software following established procedures and turnaround time
- Locate and review police reports for accurate information
- Create client files and distribute to appropriate Attorney/Paralegal team
- Scan and attach documents to client file in case management software
- Edit documents, scan and fax
- Add providers from spreadsheet into case management software
- Interact with firm investigators and doctors’ offices
- Answer phones in a high-volume call center
- Regular, consistent, punctual attendance
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
