CAS Supervisor (Remote)
About The Position
The CAS Supervisor serves as the primary day-to-day leader of the CAS team and the first point of escalation for staff and client service issues. The role oversees workflow execution, reviews accounting work, coaches and develops team members, monitors deadlines, and supports consistent service delivery across the department. The supervisor works closely with the Accounting Services Manager to support department operations, improve efficiency, develop staff, and maintain high-quality client service, bridging staff and senior accountants with department leadership. The role may be hired locally or remotely and requires occasional travel to ASO offices. Responsibilities include leading and developing staff, coordinating and monitoring workflow, managing a portfolio of recurring accounting service clients, reviewing accounting deliverables, supporting client service and software implementations, and assisting with department operations and initiatives.
Requirements
- Bachelor's degree in Accounting or equivalent experience preferred.
- 5–10 years of accounting experience; public accounting experience preferred.
- Strong knowledge of accounting principles and financial statement preparation.
- Experience reviewing staff work and providing coaching and feedback.
- Experience managing the full payroll cycle, including payroll processing, payroll tax filings and deposits, payroll tax notice resolution, year-end reporting, payroll reconciliations, and payroll compliance.
- Strong proficiency with QuickBooks Online and other accounting technology platforms.
- Excellent communication, leadership, and organizational skills.
- Ability to manage multiple priorities and deadlines simultaneously.
- Applicants must be authorized to work for any employer in the U.S.
Nice To Haves
- Public accounting experience.
- Bachelor's degree in Accounting or equivalent experience is preferred.
Responsibilities
- Provide daily guidance, support, and coaching to accounting staff and senior accountants.
- Serve as the first point of contact for technical and workflow questions.
- Review staff work and provide timely feedback to improve accuracy and efficiency.
- Assist with onboarding and training new team members.
- Monitor staff workload and capacity and recommend workload adjustments when necessary.
- Identify development opportunities and assist in creating growth plans for team members.
- Participate in employee performance evaluations and provide feedback to department leadership.
- Monitor department workflow to ensure client deadlines are met.
- Coordinate work assignments among team members.
- Track completion of recurring monthly, quarterly, and annual client deliverables.
- Escalate capacity concerns, deadline risks, and client issues to the Accounting Services Manager.
- Assist in maintaining department procedures, checklists, and best practices.
- Help implement workflow improvements and process efficiencies.
- Manage a portfolio of recurring accounting service clients.
- Review monthly or quarterly financial statements, reconciliations, payroll entries, sales tax filings, and other accounting deliverables.
- Assist staff with complex accounting issues and troubleshooting.
- Participate in client meetings, including board meetings as needed.
- Ensure consistency and quality of client deliverables across the department.
- Support implementation of new accounting software and client conversions.
- Assist with department reporting and monitoring key performance indicators.
- Help ensure engagement profitability through efficient workflow management.
- Support billing, budgeting, and realization objectives as assigned.
- Assist in developing and maintaining department documentation and training resources.
- Collaborate with firm leadership on departmental initiatives and special projects.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
