Carwash Manager in Training Charleston

The Spinx Company•Charleston, SC

5d•Onsite

About The Position

Spinx is searching for the Best and the Brightest to join our leadership team! Being a Manager at Spinx means living our motto “Making Life Easier” and our core values every day. A Management Trainee is responsible for learning all aspects of tunnel car wash operations. Under the direction of a designated General Manager Trainer, the Management Trainee will gain hands-on experience in daily site operations, customer service, sales performance, equipment maintenance, safety compliance, and team leadership. The trainee will learn how to maintain a clean, safe, and efficient wash environment while developing the skills necessary to recruit, hire, train, schedule, and supervise employees.

Requirements

Four-year college or university degree or a minimum of two years related retail management experience and/or training; or equivalent combination or education and experience.
High School, College Preferred, 2 – 4 years retail Management Experience, Car Wash preferred
Effectively present information to Customers, Associates and Management.
Ability to read, analyze and interpret financial reports and legal documents.
Ability to respond to common inquiries or complaints from associates, customers, regulatory agencies, or members of the business community.
Must be able to speak, read and write in the English language.
Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.
Current SC Driver’s License, required auto insurance, reliable means of transportation and acceptable Motor Vehicle Report.
Regularly required to stand; walk; use hands to finger, handle; or feel objects use tools or controls; reach with hands and arms; and talk and hear.
Frequently to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Required to work 50 hours per week.
Must be available to work a variety of shifts including but not limited to nights, weekends, and holidays.
Valid in-state Driver’s License with required auto insurance, acceptable motor vehicle report, and achieve and maintain the NRE Certification.

Nice To Haves

Car Wash preferred

Responsibilities

Complete all Management Trainee training requirements and certifications.
Learn and demonstrate all operational functions of a tunnel car wash, including vehicle loading, tunnel operations, customer service, membership sales, lot maintenance, and site appearance.
Direct and coordinate team members in providing exceptional customer service and a positive guest experience.
Respond to customer questions, concerns, and complaints in a professional and timely manner.
Learn how to maximize revenue through wash package sales, membership growth, customer retention, and promotional programs.
Learn how to manage labor, control operating expenses, and improve overall site profitability.
Assist with coaching, training, and developing team members to ensure compliance with company standards and operating procedures.
Lead by example and demonstrate proficiency in all site functions, including point-of-sale systems, membership management tools, tunnel operations, equipment inspections, and cleaning procedures.
Learn preventative maintenance procedures and assist in monitoring equipment performance to minimize downtime.
Maintain accountability for site cleanliness, safety, operational efficiency, equipment condition, inventory, cash handling, and overall facility appearance.
Ensure compliance with all safety policies, environmental regulations, and operational procedures.
Learn workforce management practices, including recruiting, interviewing, hiring, scheduling, performance management, and employee development.
Follow established communication protocols and maintain effective communication with site leadership and support teams.
Monitor and review key performance indicators (KPIs), including sales, membership growth, customer satisfaction, labor costs, and operational efficiency.
Responsible for direction of Store Team Members.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems and documenting accordingly.