Cart Runner (Part-Time)

Festival FoodsLa Crosse, WI
Onsite

About The Position

Join our Festival Foods team as a Cart Runner! As a Cart Runner at Festival Foods, you'll play a vital role in delivering exceptional service by assisting guests with parcel pick-up and ensuring carts are readily available. Whether rain or shine, your dedication to maintaining a welcoming and safe environment sets the stage for an outstanding shopping experience. At Festival Foods, we believe in creating meaningful and genuine interactions with our guests. As a Cart Attendant, you’ll play a vital role in ensuring that every customer receives outstanding service while contributing to a friendly and inviting shopping experience.

Requirements

  • Strong Communication Skills: Ability to communicate effectively with associates and customers.
  • Attention to Detail: Ability to read, count, and write accurately.
  • Equipment Operation: Proficiency in operating all necessary equipment to perform the job efficiently.
  • Product Integrity: Ability to bag efficiently while maintaining product integrity.

Responsibilities

  • Providing Outstanding Service: Ensure that each customer (we call them guests) receives exceptional service in a friendly environment. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
  • Creating a Welcoming Atmosphere: Be friendly, courteous, and cooperative while effectively communicating with associates and customers.
  • Upholding Standards: Maintain Guest Services expectations and standards.
  • Cart Collection: Collect shopping carts from the parking lot and surrounding areas, returning them to the store in all weather conditions.
  • Parcel Pickup: Perform prompt parcel pick-up service to enhance customer convenience.
  • Share and Solve: Share customer requests with management to enhance the shopping experience and feel empowered to resolve issues proactively as they arise.
  • Support the Team: Other duties as assigned, including supporting superior customer service initiatives.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule and adequate notice to find a replacement for occasional absences.

Benefits

  • 15% off grocery purchases for you and your immediate household
  • Weekly Pay
  • Premium Pay on Sundays and select holidays
  • Two-Week Advanced Scheduling
  • Vision Insurance
  • Dental Insurance
  • 3 weeks of paid parental leave
  • Fitness reimbursement program
  • Employee Assistance Program (EAP)
  • LEAPCare Care Coaches
  • 401(k) with annual discretionary match
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